Virtual Assistant to CEO

Our client, a US-based technology company, is seeking a highly organized and reliable Virtual Assistant to provide comprehensive support to its two co-owners. This full-time remote role, based in Lahore or Islamabad, involves managing calendars, inboxes, meetings, documentation, follow-ups, CRM tasks, and various day-to-day administrative duties. The ideal candidate is proactive, detail-oriented, discreet, and comfortable working independently with US-based leadership during evening hours (6 PM to 3 AM PKT).

Key Responsibilities

Calendar & Inbox Management:
Coordinate and manage the co-owners’ calendars, including scheduling internal, customer, partner, and vendor meetings. Send calendar invitations, meeting links, confirmations, and reminders. Monitor and triage inboxes, flagging urgent or important emails. Draft routine email responses for review and approval. Schedule meetings generated by the Sales Development Representative (SDR) as needed.

Meeting & Follow-Up Support:
Attend internal meetings as a note-taker, accurately documenting key decisions and action items. Maintain a shared weekly action list and follow up on outstanding tasks and deadlines. Prepare simple meeting agendas and organize relevant documents in advance. Track action items through completion or update them appropriately.

Document & File Management:
Create, edit, format, and maintain documents, spreadsheets, and presentations using Microsoft 365 tools. Organize and maintain SharePoint and shared folders according to company file structures. Keep administrative trackers up to date, including vendor details, contracts, renewal dates, software subscriptions, and licenses.

Sales & Marketing Support:
Build, update, and clean lead lists for the SDR team. Maintain accurate CRM records in GoHighLevel or similar platforms. Support marketing activities such as scheduling approved social media posts and coordinating events and webinars. Conduct basic research on companies, prospects, partners, and business-related topics.

Operations & Administrative Support:
Coordinate with vendors and organize invoices and receipts for the bookkeeper. Assist with onboarding new customers and partners, including paperwork, scheduling, and coordination with the technical team. Document simple processes, procedures, and checklists as they are developed. Provide general administrative support to the co-owners as required.

Confidentiality & Compliance:
Maintain strict confidentiality when handling customer, partner, employee, and financial information. Do not process payments, transfers, or financial transactions. Do not sign documents or make commitments on behalf of the company. Ensure communications are not sent in an owner’s name without approval, except for pre-approved templates like confirmations and reminders.

Required Qualifications

- Minimum of 5 years’ experience as an Executive Assistant, Virtual Assistant, Administrative Assistant, or Office Coordinator supporting US-based leaders remotely.
- Strong proficiency in Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
- Experience with CRM platforms such as GoHighLevel, HubSpot, or similar.
- Excellent written and verbal English communication skills, with the ability to communicate clearly, professionally, and courteously (non-negotiable).
- Strong organizational and time-management skills with exceptional attention to detail.
- Highly reliable with strong follow-through and the ability to manage multiple priorities simultaneously.
- Comfortable working independently and proactively in a fully remote environment.
- Ability to handle confidential and sensitive business information with discretion.
- Availability to work full-time during US Central Time business hours.
- Must have a personal laptop, headset, reliable internet connection, and a quiet, professional workspace.

Preferred Qualifications and Benefits

Previous experience in an IT, MSP, SaaS, or technology company is preferred. This role offers the opportunity to work closely with US-based leadership in a dynamic, fully remote environment, providing valuable exposure to the technology sector and the chance to develop a broad range of administrative and operational skills.