HRIT Hunters is looking to hire a part-time Virtual Receptionist for a UK-based client. This hybrid role is primarily remote but requires occasional office presence in Rawalpindi. The ideal candidate will have strong communication skills with a native or near-native English accent, preferably UK or US, and possess cultural familiarity with the UK. The position involves managing client interactions over the phone and providing efficient administrative support while maintaining a professional and friendly demeanor.
Key Responsibilities
- Professionally answer incoming calls from UK-based clients
- Manage appointment bookings, messages, and general enquiries
- Provide receptionist and administrative support remotely
- Maintain accurate records using CRM systems and internal tools
- Serve as the first point of contact, delivering excellent customer service
- Perform ad-hoc administrative tasks as required
Required Qualifications
- Must have lived, studied, or worked in the UK or another native English-speaking country
- Native or near-native English accent (UK or USA) is mandatory
- Minimum of 6 years of relevant experience in receptionist, customer service, or administrative roles
- Excellent verbal and written English communication skills
- Professional and confident phone manner
- Ability to work independently with minimal supervision
Preferred Qualifications and Benefits
- Experience in virtual receptionist or front desk roles
- Background in customer service, call handling, personal assistant, or secretarial positions
- Experience with appointment setting or telemarketing
- Proficiency in Microsoft Office applications such as Outlook, Word, and Excel
- Familiarity with CRM systems and strong general IT skills
- Flexible working hours and a hybrid work environment combining remote and office presence
- Comprehensive training and onboarding support
- Opportunities for career growth
This role strictly requires candidates to have UK exposure and a native-level English accent. Applications that do not meet these criteria will not be considered. Candidates should be based in or willing to reliably commute or relocate to Rawalpindi before starting work. Availability to work evening and night shifts aligned with UK hours is essential.
Applicants will be asked to confirm the following before proceeding:
- Whether they have lived, studied, or worked in the UK or another English-speaking country for at least five years
- If they possess a native or near-native UK/US accent
- Their experience level in receptionist, administrative, or customer service roles
- Their ability to work in a hybrid setup based in Rawalpindi
- Their availability for shifts aligned with UK time zones
This position offers a unique opportunity for experienced professionals with strong UK communication skills to join a dynamic team in a flexible, hybrid working environment.