Visa processing officer

PlanMyTrip.pk, a reputable travel and visa consultancy based in Pakistan, is seeking a skilled and detail-oriented Visa Processing Officer to join their expanding team in Lahore. The ideal candidate will have hands-on experience with visitor visa applications, particularly for Canada, and possess strong knowledge of embassy documentation and international visa procedures. This full-time, on-site role offers an opportunity to work in a dynamic environment focused on delivering excellent client service and managing complex visa cases.

Key Responsibilities

Visa Application Management: Prepare, review, and submit accurate visitor visa applications, with a focus on Canadian visitor visas.

IRCC Expertise: Manage Canadian visa applications through official IRCC online platforms, including GCKey, ensuring compliance with all procedural requirements.

Documentation & Case Assessment: Evaluate financial documents such as bank statements, employment letters, travel histories, invitation letters, and other supporting materials to ensure completeness and accuracy.

Client Consultation: Provide clear guidance to clients regarding visa requirements, application processes, and necessary documentation.

Application Tracking: Monitor the progress of visa applications, respond to additional document requests, and coordinate with visa application centres to facilitate smooth processing.

Premium Client Handling: Manage complex cases involving business owners, professionals, and financially established applicants, ensuring high-quality service.

Internal Coordination: Collaborate closely with sales and operations teams to maintain timely and accurate visa processing workflows.

Required Qualifications

Experience: Minimum of 1–2 years of practical experience in visitor visa processing is mandatory.

Knowledge: Strong understanding of Canada visitor visa requirements, IRCC procedures, and proficiency with GCKey.

Document Review: Skilled in assessing financial statements, travel histories, and visa application forms.

Communication: Excellent English communication skills, with a professional approach to client interaction.

Organizational Skills: High attention to detail, strong organizational abilities, and the capacity to meet deadlines consistently.

Multitasking & Confidentiality: Ability to independently manage multiple visa applications while maintaining strict confidentiality.

Preferred Qualifications and Benefits

Experience with visitor visa applications for the UK, Australia, New Zealand, USA, or Schengen countries is considered an advantage.

PlanMyTrip.pk offers a competitive salary ranging from PKR 50,000 to 85,000 per month, depending on experience and skills. The company provides a professional and collaborative working environment with opportunities for career development and growth. Employees gain valuable exposure to international visa applications and the chance to work with premium clientele in a well-established travel consultancy.

The position is based at Plaza 141, G-Block, DHA Phase 1, Lahore, and requires on-site attendance.

Only candidates with relevant hands-on visitor visa processing experience will be shortlisted for this role. This is an excellent opportunity for professionals looking to build a career in the travel and visa industry with a trusted and growing organization.