The Visual Merchandising Coordinator plays a vital role in supporting the financial and operational functions of the Visual Merchandising (VM) department. This position is responsible for tracking budgets, managing invoices and vendor payments, and assisting with the execution of VM and branding initiatives across retail stores. The coordinator works closely with Finance, Retail teams, store personnel, and external vendors to ensure projects are delivered within budget, on schedule, and in line with approved brand standards.
Key Responsibilities
Budget and Finance Coordination
Maintain accurate VM budget records by tracking actual and committed expenses against approved budgets. Monitor spending at both project and store levels, identifying potential budget overruns early and assisting with budget forecasting. Coordinate monthly expense tracking and closing processes in collaboration with the Finance department. Keep detailed records of quotations, purchase orders, invoices, payment statuses, and overall project costs. Verify and reconcile invoices against approved quotations, purchase orders, and delivery documentation. Prepare regular budget and expense reports for the VM team and Finance.
Vendor Billing and Management
Manage the vendor billing cycle, including handling quotations, purchase orders, invoices, and payment follow-ups. Review invoices for accuracy and completeness prior to approval. Liaise with Finance and vendors to ensure timely payments and resolve any billing discrepancies. Maintain an up-to-date vendor database containing contact details, rates, services offered, and performance history. Collect and compare quotations when necessary, supporting negotiations related to cost, quality, and delivery timelines. Monitor vendor performance and report recurring issues related to quality, service, or delivery.
VM Operations and Execution
Coordinate the execution of VM, branding, and in-store projects across multiple retail locations. Communicate with Retail, store teams, vendors, and internal departments to confirm project requirements, schedules, and responsibilities. Track project timelines, deliveries, and installation progress, escalating any delays or risks promptly. Ensure that approved VM and branding elements are implemented correctly and within the agreed timeframe. Conduct or arrange store visits to monitor execution quality and compliance with VM guidelines. Document any execution gaps, provide feedback, and follow up on corrective actions. Maintain comprehensive project files, including execution photos, approvals, and completion records.
Required Qualifications
A Bachelor’s degree in Business Administration, Finance, Supply Chain, Retail Management, or a related field is required. Candidates should have experience in coordination, accounts support, procurement, vendor management, retail operations, or project administration. Strong organizational and follow-up skills are essential, with the ability to manage multiple projects and deadlines effectively. Good numerical aptitude and confidence in tracking budgets, invoices, and expense records are necessary. Proficiency in Microsoft Excel and standard office software is expected. Clear communication skills and the ability to coordinate with Finance, vendors, Retail teams, and store personnel are important. Attention to detail, reliability, and the ability to thrive in a fast-paced retail environment are key attributes. Willingness to travel to stores as needed is required.
This position is based within the Visual Merchandising department at the Head Office and Factory locations.