Posted Jun 12, 2020 1 views
- Act as the digital moderator for all inquiries and general engagements on vivo’s social media and other digital forums.
- Responding to all questions, comments & concerns in an effort to put a personal touch and connection to our brand.
- Collaborate with our after-sales customer service department bridging the gap between customer service and social service.
- Creative thinking is a big plus for this position. Use your creative talent and good use of your skills to garner UGC for social fuel.
- Maintain an average response time of an hour or less on all social channels.
- Responsible for knowledge transfer to senior management, brand managers, product managers, customer support and account managers from social listening.
- Actively engaged in competitive research and up to date knowledge of the hot trends on social media.
- Implement a monthly social calendar for content publishing across all social media channels, including but not limited to Facebook, Twitter, Instagram and YouTube.
- Any other relevant tasks assigned by the manager.
What do we offer? For the right candidate, we are offering the opportunity to build a Career with a Multi-National Organization along with an attractive Salary and Benefits package
Skills
Job Details
Vivo Electric Private Limited
Vivo Pakistan started its Operations in the Country in 2017 and is Head Quartered in Lahore. Vivo is the 5th Largest Smart Phone Brand in the World. Vivo is a global company that specializes in Mobile Internet products and services. It serves a wide range of markets including China, India, Southeast Asia, including Indonesia, Malaysia, Vietnam, Thailand, Myanmar, and the Philippines, and is rapidly expanding into markets of other countries and regions in the near future.
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