Vivo Pakistan is seeking a diligent Maintenance Engineer with a Bachelor of Science degree in Electrical Engineering who resides in Gujranwala. The ideal candidate demonstrates strong communication skills and is committed to establishing a long-term career with the company. This role focuses on ensuring the optimal performance of machinery and equipment through effective troubleshooting and the use of maintenance management systems. The Maintenance Engineer performs routine inspections, diagnosis, and repair activities to maintain operational efficiency and minimize downtime. The position requires excellent customer handling abilities to address concerns promptly and maintain positive relations with internal and external stakeholders. This role does not involve managing a team but demands a proactive and independent approach to problem solving and maintenance tasks.
Job Description
To receive and deal with mobile phones sent by customers or distributors for repair and keep in good touch with them.
To study specialized materials and guidance documents regarding mobile phone.
To satisfy the demand of customers for products and services.
To assist the manager/director/executive to complete various tasks and improve the performance.
To give feedback on issues in time and track the results.
To answer the professional and technical questions raised by customers.
To take the vacant place when the service consultant is busy or absent.
To complete other tasks assigned by the Director.
vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as its core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life. Following the company's core values, which include Benfen,* user-orientation, design-driven value, continuous learning, and team spirit, vivo has implemented a sustainable development strategy with the vision of developing into a healthier, more sustainable world-class corporation. While bringing together and developing the best local talents to deliver excellence, vivo is supported by a network of R&D centers in Shenzhen, Dongguan, Nanjing, Beijing, Hangzhou, Shanghai, and Xi'an, focusing on the development of state-of-the-art consumer technologies, including 5G, artificial intelligence, industrial design, imaging system and other up-and-coming technologies. vivo has also set up an intelligent manufacturing network (including those authorized by vivo), with an annual production capacity of nearly 200 million smartphones. As of now, vivo has branched out its sales network across more than 60 countries and regions and is loved by more than 400 million users worldwide. *"Benfen" is a term describing the attitude on doing the right things and doing things right – which is the ideal description of vivo's mission to create value for society.