We’re hiring a Customer Service Representative to manage customer interactions, ensuring prompt, professional support and a seamless shopping experience across our online platforms.

Key Responsibilities:

  • Respond to customer inquiries and messages through online platforms.
  • Handle queries on orders, returns, and product details in line with company policies.
  • Use internal systems to resolve customer issues efficiently.
  • Coordinate with internal teams to ensure smooth order fulfillment.
  • Stay updated on platform and company policies and suggest process improvements.
  • Maintain strong product knowledge to assist customers effectively.

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
SMCHS, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Jun 14, 2025
Posting Date:
May 14, 2025

Vlead

E-Commerce / E- Business · 11-50 employees - Karachi

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