We are seeking motivated and articulate Outbound Call Representatives to join our team in the Electronics Recycling and IT Asset Disposition (ITAD) industry. This fully remote role involves engaging with businesses, corporate offices, schools, and medical facilities across the United States and Canada. The main objective is to identify key decision-makers, generate qualified leads, and secure contracts for electronics recycling pickup services and corporate partnerships. Ideal candidates will be resilient, professional, and skilled at navigating conversations to promote environmentally responsible e-waste solutions.
Key Responsibilities
Outbound Cold Calling: Make daily outbound calls to potential commercial clients in the US and Canada using a provided lead list.
Lead Qualification & Gatekeeper Navigation: Effectively bypass gatekeepers to reach IT Managers, Office Managers, Facilities Directors, and Sustainability Officers.
Pitch & Value Proposition: Clearly present our e-waste recycling services, highlighting compliance with regulations, data security, zero-landfill policies, and convenient pickup options.
Appointment Setting: Qualify prospective leads and schedule discovery calls or pickups for the senior sales team.
CRM Logging: Accurately record call details, outcomes, contact updates, and follow-up actions in the company CRM system.
Required Qualifications
Experience: 1 to 3 years of B2B outbound cold calling, appointment setting, or telemarketing experience. Experience in IT services, waste management, or logistics is a plus.
Communication Skills: Native-level English proficiency with clear pronunciation and strong professional communication skills, suitable for engaging US corporate executives.
Technical Proficiency: Comfortable using VoIP phone systems, dialers, and CRM platforms such as Salesforce or HubSpot.
Persuasiveness & Resilience: Proven ability to handle objections, quickly build rapport over the phone, and maintain a high volume of daily calls.
Preferred Qualifications and Benefits
Sales Experience: Prior experience in B2B sales and lead generation is preferred.
Performance Metrics: Ability to consistently achieve 150–200+ dials per day.
Work Environment: This is a fully remote position offering flexibility and the chance to work with a growing company committed to sustainable electronics recycling.
This role is ideal for goal-oriented professionals passionate about sustainability and skilled in outbound calling. It provides an excellent opportunity to contribute to a greener future while advancing your career in sales and client engagement.