Web & Mobile Delivery Manager

We are looking for a Senior Project Manager/Leader to take on a dual role as both the strategic owner of the Project Management Office (PMO) function and a hands-on leader for critical delivery programs, especially in mobile and digital application development. This position combines enterprise-level PMO leadership with direct accountability for delivery, ensuring governance, standards, and frameworks are not only established but actively applied to achieve predictable, high-quality outcomes for clients. The ideal candidate will be adept at setting strategy while also engaging directly in execution to drive excellence.

Key Responsibilities

PMO Leadership & Governance:
Lead the establishment and continuous improvement of the PMO with a focus on mobile and digital delivery. Define and implement standardized delivery frameworks, governance models, and key performance indicators (KPIs). Manage the entire project management and development teams, aligning project execution with organizational strategy and growth goals. Promote consistent adoption of Agile, Scrum, and hybrid methodologies across all teams. Build PMO capabilities by developing tooling, templates, reporting standards, and best practices.

Program & Delivery Ownership:
Take direct responsibility for key client programs and high-impact projects, overseeing end-to-end delivery across iOS, Android, and cross-platform applications. Ensure accurate planning, estimation, scheduling, and execution while actively managing risks, dependencies, and scope changes. Intervene as necessary to resolve blockers and stabilize delivery efforts.

Portfolio & Resource Management:
Own portfolio-level planning and manage delivery priorities effectively. Lead capacity planning and resource allocation across multiple concurrent projects, balancing utilization, cost efficiency, and delivery quality. Collaborate closely with engineering and leadership teams to scale delivery operations.

Performance, Reporting & Analytics:
Define and monitor delivery KPIs such as schedule adherence, cost control, quality, productivity, and margin. Implement data-driven dashboards using tools like JIRA and Confluence to provide executive visibility into portfolio health, risks, and forecasts. Use insights to drive continuous improvements in delivery predictability and efficiency.

Stakeholder & Client Leadership:
Act as a senior escalation point for both clients and internal teams. Lead executive-level client communications, governance forums, and steering committees. Manage client expectations with transparency and confidence, building long-term trust through consistent delivery excellence.

Risk, Quality & Compliance:
Establish and enforce risk management practices tailored to mobile application development. Ensure compliance with internal standards, contractual obligations, and industry best practices. Drive quality assurance throughout the delivery lifecycle and proactively address potential delivery threats with corrective actions.

Continuous Improvement & Capability Building:
Foster a culture of accountability, continuous improvement, and ownership within the delivery teams. Introduce modern delivery tools, automation, and reporting mechanisms. Capture and institutionalize lessons learned across the PMO and delivery teams. Coach project managers and delivery leads to elevate overall maturity.

Required Qualifications

Education:
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field is required. A Master’s degree such as an MBA or equivalent is preferred.

Experience:
8 to 12+ years in project, program, or delivery management roles, including 4 to 6+ years in PMO leadership, senior delivery, or program ownership positions. Proven track record of delivering mobile and digital applications at scale.

Core Competencies:
Strong strategic PMO leadership combined with a hands-on execution mindset. Excellent delivery and program ownership skills. Executive presence and stakeholder management capabilities. Data-driven decision-making and a deep understanding of mobile delivery models. Ability to operate effectively across strategy, operations, and execution.

Technical & Methodological Expertise:
Proficiency with tools such as JIRA, Confluence, MS Project, Azure DevOps, Asana, and Trello. Experience with Agile, Scrum, SAFe, Hybrid, and Waterfall methodologies. Familiarity with platforms including iOS, Android, Flutter, and React Native. Knowledge of cloud-native environments and CI/CD pipelines is advantageous.

Preferred Qualifications
Certifications such as PMP, PgMP, PMI-ACP, CSM, or SAFe are highly desirable. Experience working in enterprise or multi-client delivery environments. Exposure to digital transformation initiatives or scale-up delivery models is a plus.