Wing Head – Databases and Systems Administration - TJ / 1913671

Our client, National Bank of Pakistan, one of the largest and most prominent banks in the country, is seeking an experienced professional for the position of Wing Head – Databases and Systems Administration based in Karachi. The bank plays a vital role in supporting the nation’s financial well-being and fostering sustainable growth through its extensive local and international branch network. This role is integral to the bank’s vision of becoming a future-ready, agile, and sustainable financial institution. The ideal candidate will lead the database and systems administration functions, ensuring optimal performance, security, and compliance across critical platforms.

Key Responsibilities:
- Lead and manage the Database Administration Wing to ensure efficient operations and high performance of all database and platform systems.
- Design, implement, and oversee SQL and Oracle database environments, maintaining data availability, security, integrity, and scalability.
- Support and maintain Oracle Exadata engineered systems, including performance tuning, patching, and capacity optimization.
- Plan and manage database backup, recovery, and disaster recovery processes aligned with the bank’s Business Continuity and IT Disaster Recovery policies.
- Oversee SAP BASIS/HANA administration, including system monitoring, performance tuning, upgrades, and transport management.
- Develop and enforce Standard Operating Procedures (SOPs) for Database, Exadata, and SAP HANA operations.
- Monitor compliance with security baselines, audit recommendations, and regulatory requirements related to data management.
- Coordinate audit responses and work closely with internal, external, and regulatory audit teams to resolve audit observations.
- Ensure timely resolution of incidents, problems, and service requests related to database and platform infrastructure.
- Plan and execute patch management, version upgrades, and system hardening activities for databases and operating systems.
- Collaborate with application, security, and infrastructure teams for capacity planning, performance optimization, and system integration.
- Prepare and present regular reports on system health, performance, incidents, and capacity utilization to senior management.
- Manage vendor and OEM relationships for support cases, licensing, upgrades, and issue resolution.
- Mentor and develop the technical skills of team members, promoting continuous learning and improvement.
- Support audit, compliance, and governance processes to ensure timely closure of related observations.
- Contribute to infrastructure strategy, budget planning, and resource optimization within the department.
- Perform additional assignments as directed by supervisors.

Required Qualifications:
- Minimum Bachelor’s degree in IT, Computer Science, Engineering, or equivalent from a university recognized by the Higher Education Commission (HEC) of Pakistan.
- Alternatively, a Master’s degree in IT, Computer Science, or equivalent is also acceptable.
- At least 8 years of experience in Database Administration, Platform Management, and Enterprise System Operations, including a minimum of 4 years in a managerial or leadership role within a large-scale banking or financial institution.

Preferred Qualifications and Skills:
- Relevant professional certifications will be an advantage.
- Strong technical expertise in Oracle Database, SQL Server, Exadata, and SAP BASIS or HANA architectures.
- Deep understanding of database performance tuning, capacity planning, backup and recovery, and disaster recovery management.
- Proficient in AIX and Linux systems administration.
- Proven leadership skills with experience in team management, resource planning, and vendor coordination.
- Excellent analytical, problem-solving, decision-making, communication, documentation, and coordination abilities.
- Knowledgeable about cybersecurity standards, data integrity, and compliance requirements.

The position is based in Karachi and will be offered on a contractual basis for three years, with the possibility of renewal at the management’s discretion. Compensation and benefits will be provided according to the bank’s policies. Only shortlisted candidates meeting the eligibility criteria will be invited for panel interviews. National Bank of Pakistan is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, religion, or disability.