Wing Head - Operations (VP) - TJ / 1913668

National Bank of Pakistan, one of the country’s largest and most reputable financial institutions, is seeking a Wing Head - Operations (VP) to join its team in Karachi. The Bank is committed to supporting the financial well-being of the nation and fostering sustainable growth through its extensive local and international branch network. This role is pivotal in driving operational excellence within the International, Financial Institutions & Remittances division, aligning with the Bank’s vision to become a future-ready, agile, and sustainable organization.

Key Responsibilities:
- Oversee the preparation of annual job objectives and job descriptions, and lead the performance appraisal process for IFRG Head Office and overseas staff.
- Manage hiring approvals, operational expense notes, and coordinate promotions, transfers, postings, and staff rotations in collaboration with Human Resource Management Group (HRMG).
- Conduct orientation and briefing programs for Pakistan-based executives assigned overseas and maintain IFRG organizational charts with necessary internal and Board approvals.
- Arrange and administer overseas official visits, including securing Government of Pakistan NOCs, and manage staff records, leave, medical coverage, loans, and hospitalization support.
- Coordinate retirement cases, email and biometric clearance, ensuring strict adherence to HR policies and accurate maintenance of leave records.
- Prepare agenda papers for Board and committee approvals and oversee salary adjustments for local staff employed at overseas branches and offices.
- Lead the development and implementation of the Overseas Posting Policy, covering tenure management, repatriation, and rotations, and supervise annual budget preparation with the Finance and Control Group (FCG).
- Manage overseas branch and office lease agreements and renewals, ensuring operational and financial compliance.
- Facilitate State Bank of Pakistan (SBP) mandated training programs for overseas staff and coordinate procurement requests, deadstock monitoring, and renewal of professional memberships.
- Liaise with Audit, Inspection, Compliance, and IT departments to support oversight, remediation, and project implementation at international branches and subsidiaries.
- Oversee complaint handling and whistleblower cases, ensuring strong record management, dispatch operations, and maintenance of IFRG master files.
- Supervise Nostro account reconciliations for overseas branches and monthly expense reconciliations with FCG, ensuring timely resolution of discrepancies.
- Manage SBP approvals for overseas fee remittances and undertake additional assignments as directed by supervisors or senior management.

Required Qualifications:
- Minimum graduation or equivalent degree from a university or institute recognized by the Higher Education Commission (HEC) of Pakistan.
- At least 8 years of experience in the financial sector, with a minimum of 4 years in banking operations, compliance, internal control, or related roles.
- Proven experience working in large-scale commercial banks is preferred.
- Strong analytical and problem-solving skills.
- Proficiency in MS Excel, PowerPoint, and MS Word.
- Excellent leadership and managerial capabilities.
- Good understanding of banking operations, State Bank of Pakistan regulations, and banking laws.
- Ability to prioritize tasks and meet strict deadlines.
- Team-oriented, goal-driven, and results-focused.

Preferred Qualifications and Benefits:
- Candidates holding a master’s degree and/or relevant professional certifications will be given preference.
- The position is based in Karachi and offered on a contractual basis for three years, with the possibility of renewal at management’s discretion.
- Compensation and benefits will be provided in accordance with the Bank’s policies and rules.
- Only shortlisted candidates meeting the eligibility criteria will be invited for panel interviews.
- National Bank of Pakistan is an equal opportunity employer, welcoming applications from all qualified individuals regardless of gender, religion, or disability.

Applications must be submitted within 10 working days from the date of the job posting. Late applications will not be considered, and no travel allowance or daily allowance will be provided for interviews.