This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Oct 04, 2017 2 views
As the Field Service Engineer, you will:
- Consult with the customers, installation staff and team to determine the hardware, systems, and cabling requirements associated with projects and or customer issues
- Be on call 24 x 7 x 365 for emergency repairs and/or technical support
- Evaluate and recommend corrective process plans as well as other services to maintain top quality customer service and expected results
- Configure, perform problem diagnosis, and recommend solutions for critical issues
- Install, upgrade, and maintain DC (Direct Current) and AC (Alternating Current) Power systems as needed, including the battery plant
- Maintain ongoing phone support and customer service objectives
- Maintain customer relations through issue management
- Be responsible for data entry and maintenance of critical information systems & tool
- Orchestrate dispatch of parts and services as needed
- Be a technical expert on the products and ability to make timely decisions on repair and customer issues
- Provide support for internal quality information feedback loop
- Provide user support including problem diagnosis and resolutions in all the above areas
- Maintain and detail technical documentation including manuals, processes, field service reports, and method of procedures
- Be responsible for in field repair of systems and/or technical assistance
- Perform collateral duties as assigned to meet business needs as they relate to EHS (Environmental Health & Safety), Quality, Integrity, etc.
Skills
Ability and willingness to travel 100% of the time.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Diploma
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 04, 2017
Posting Date:
Oct 04, 2017
wisdom enggineering
Importers / Distributors/Exporters · 1-10 employees - Multan
Working as a importer in market on national level.
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
I found a job on Rozee!
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
