Customer Sales Representative

WiseBiz Solutions is seeking a motivated Customer Sales Representative who excels in building strong customer relationships and driving sales growth. The ideal candidate possesses a solid foundation in sales techniques, lead generation, and proficient use of CRM software. Must have basic knowledge of Payment Solutions (such as POS systems, Card Machines etc) and also Power Plans (such as Gas, Electricity, Solar etc.). This role focuses on engaging potential customers through effective communication and understanding their needs to promote products and services. Experience with dialing in the UK market is essential to succeed in this role. As an individual contributor, the representative will work independently to meet and exceed sales targets without managing a team. This position demands a proactive, results-driven approach with excellent communication skills and the ability to qualify leads effectively. The representative will handle inbound and outbound calls, develop customer rapport, and maintain accurate records within the CRM system. By utilizing lead qualification techniques and applying sales strategies, this role is pivotal to the company’s growth. The candidate will also collaborate with internal teams to support customer satisfaction and business objectives, ensuring a consistently positive experience for WiseBiz Solutions’ clients.

Responsibilities

Conduct outbound sales calls targeting customers in the UK market, for the sale of Payment Solutions (such as POS systems, Card Machines etc) and also Power Plans (such as Gas, Electricity, Solar etc.)
Develop and maintain strong customer relationships by understanding customer needs and delivering appropriate solutions.
Use CRM software to track leads, manage sales pipelines, and document customer interactions accurately.
Employ lead generation and lead qualification techniques to identify potential customers and prioritize opportunities.
Effectively communicate product features, benefits, and promotions to encourage purchase decisions.
Achieve or exceed monthly and quarterly sales targets through persistent follow-up and negotiation.
Collaborate with internal teams, including marketing and customer support, to ensure a seamless customer experience.
Maintain up-to-date knowledge of the company’s products, services, and market trends to inform sales strategies.
Provide feedback to management on customer needs, competitive activities, and market conditions.
Handle objections and resolve customer concerns in a professional and timely manner to maximize retention.