Workshop Controller

This role involves supervising and coordinating the activities of body technicians, painters, and support staff within the body and paint workshop to ensure efficient workflow and timely completion of vehicle repairs. The position requires allocating jobs based on technicians’ skills, experience, and current workload, while prioritizing urgent repairs to maximize productivity. The supervisor will monitor repair progress, provide updates to service advisors, and conduct quality inspections to ensure all work meets Hyundai’s standards and customer expectations.

Key Responsibilities

- Supervise and coordinate the daily operations of the body and paint workshop, managing technicians and support staff to maintain an efficient workflow.
- Allocate repair jobs according to technician skill levels, experience, and workload, prioritizing urgent tasks to optimize productivity.
- Monitor the progress of repairs and update service advisors regularly on job status.
- Conduct thorough quality inspections of completed body repairs and paint work to ensure compliance with Hyundai’s quality standards and customer satisfaction.
- Provide technical assistance and guidance to technicians on bodywork and painting issues, troubleshooting problems as they arise.
- Review repair estimates and quotes prepared by service advisors, ensuring accuracy and adherence to dealership pricing policies.
- Collaborate with the parts department to guarantee timely availability of parts, materials, and paint supplies, minimizing vehicle downtime.
- Maintain accurate records of job assignments, repair orders, and technician productivity using dealership management systems.
- Enforce compliance with safety regulations and dealership policies within the workshop, fostering a safe and efficient working environment.
- Oversee parts inventory management, including ordering and organization, to ensure adequate stock levels and accurate record-keeping.
- Perform additional tasks as assigned by management to support overall dealership operations and objectives.

Required Qualifications

- Proven experience in supervising body and paint workshop operations within an automotive dealership or similar environment.
- Strong knowledge of body repair and painting techniques, including quality standards specific to Hyundai or equivalent brands.
- Ability to allocate and manage workloads effectively, ensuring timely completion of repairs.
- Proficiency in using dealership management systems for tracking job progress, technician productivity, and inventory.
- Excellent communication skills for coordinating with technicians, service advisors, parts department, and management.
- Strong problem-solving skills with the ability to provide technical guidance and troubleshoot repair issues.
- Commitment to maintaining a safe work environment and enforcing safety regulations.

Preferred Qualifications and Benefits

- Experience working specifically with Hyundai vehicles or familiarity with Hyundai repair standards is highly desirable.
- Background in parts inventory management and ordering processes.
- Opportunity to work in a dynamic, team-oriented dealership environment with a focus on quality and customer satisfaction.
- In-person work location, providing hands-on supervision and direct interaction with workshop staff.

This position offers the chance to play a key role in maintaining high standards of vehicle repair and customer service within a reputable dealership.