Customer Relation Officer

WorldCall Telecom (Ltd.) Unverified

Karachi , Pakistan

Posted May 31, 2018 799 views

PKR. 18,000 - 25,000/Month

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Job Description

·         To manage and protect the relationship between the company and its CATV, DTV, IOC clients

·         Maintained, updated customer databases and networked with stakeholders

·         Accurate data input and maintenance of client information in CRM system etc

·         Assisted customers with all their queries and complaints

·         Prepared Quotations & follow-ups with the customers

·         Performed tasks assigned by concern manager and reporting

·         Receiving and processing of all incoming and outgoing phone calls and emails

·         Able to Calls and do Telemarketing for the Firm

·         MDU/SFU field visits with sales team

·         Weekly, monthly, quarterly, half yearly and annual Sales performance reporting from CRM    

·         Regular Follow-up with sales leads given by WTL management

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
20 - 30 Years
Minimum Education:
Higher Secondary School Certificate/Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Jul 01, 2018
Posting Date:
May 31, 2018
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WorldCall Telecom (Ltd.)

Telecommunication / ISP · 301-600 employees - Karachi

Worldcall Telecommunications Group began life in 1995 when First Capital Securities Corporation Ltd started incubating Worldcall Payphones, now Worldcall Communications Limited. The next few years were spent in expanding payphone network across Pakistan, creating new businesses and drawing invest ...Read More

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