Are you driven to make an impact in Customer Support? There is an outstanding opportunity for you. WPBrigade is looking for a responsible Customer Support Representative for the Product`s Support, including creative proposal writing for projects and Professional mail writing.
This position requires a combination of Excellent Communication and Effective client dealing.
The candidate should have a strong understanding of industry trends and content management systems.
An understanding of the WordPress Web Development process, including , and Professional Organization representative is required.
FEMALES ARE ENCOURAGED TO APPLY
Knowledge and Experience:
Excellent selling, communication and negotiation skills.
Prioritizing, time management and organizational skills.
Should be target oriented, hardworking and punctual.
Fresh candidates with good communication skills are also encouraged to apply.
Strong mail contact handling skills and active reading.
Duties and Responsibilities:
Manage incoming customer service inquiries
Generating sales leads that develop into new customers
Identifying and assessing customers’ needs to achieve satisfaction
Generate sales leads
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Job Details
WPBrigade is a fast-growing bootstrap Software development company. We Specialize in WordPress and Frontend development. Our Products have been downloaded by 1,000,000 users.
What is your Competitive Advantage?
Similar Job Titles
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
