Posted Jun 03, 2025 181 views Report Job
- This requirement is for our clients based outside Pakistan.
- This is Karachi office-based job, not work from home.
- The Job duty timings would be roster-based (including night shift) for 8.5 hours a day, with one day off during the week. Based on clients’ requirements, work hours can be changed, so the employee has to accordingly adjust his duty schedule. Once set, the schedule goes for months and based on employees' request duty schedule could be swapped with another colleague.
- Exposure to US Standards of working, with US clients. World-class support processes, salary very attractive with lots of other perks.
- Please apply with a recent passport-size photo with a complete address, working mobile phone number, including city, with major landmarks near the house also to be mentioned on the CV.
Requirements:
- Minimum 5 to 8 years of working experience in supporting IT Systems.
- Good knowledge of MS Windows Systems, Servers- Desktop, WAN/LAN, Firewalls, switches, routers, access points, and support ticket handling.
- Working in a call center would be an added advantage.
- Candidates chewing pan, and gutka, after or before office hours do not need to apply.
- Candidates living out of Karachi, or having family outside Karachi do not need to apply.
- If you have experience in using Connectwise, please do mention it.
- Microsoft Outlook, Microsoft Teams, and Google Meet Net meetings will also be required.
- Experience with MS Word and a little bit of MS Excel is required.
- Experience in supporting Cisco and Fortinet Firewall is nice to have.
Reasonable and correct English Speaking and Written Communication is a must. Please think before applying that you can comfortably talk in English Language for work-related communication. We are not looking for MA in English, but anybody who can comfortably converse in English on IT Technical support matters, can apply.
Compensation Includes:
- Good Salary as per Market and timely disbursement of salary before or on 7th of every month.
- House Rent Allowance
- Mobile Phone bill and Internet Package coverage.
- Traveling Allowance
- Medical Allowance
Job Details
XAPTIVA DIGITAL ( Pvt ) Limited
VizWorld
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