Apply For This Job

Close
or

Job Description

The Service Delivery Executive is expected to be a well-rounded individual with strong skills in both the relationship side of account management as well as the technical side. They will develop and strengthen the relationships held to create long partnerships through pro-active and personable interactions.

one who understands the importance of delivering a high level of customer service, has excellent communication. Being a great team player is essential in this position as building relationships with customers as well as other business functions is an essential to delivering the highest level of support.

Responsibilities inculde 

Call Handling & RoutingCoordination with Field & Remote Engineers.Managing & Scheduling Filed Engineers.Client & Internal Resource CommunicationsEmail and verbal CommunicationsTickets Creation & escalation.Queue ManagementWork Order Escalations

The company offers:

· Meal in the House.

· Provident Fund.

· Medical Insurance.

· Yearly bonuses.

· Indoor games facilities.

· Quarterly outdoor recreational activities.

· EOBI

Job Details

Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Department:
Service Delivery
Job Location:
SMCH Shahrah-e-Faisal, Karachi, Pakistan
Gender:
No Preference
Age:
22 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 5 Years
Apply Before:
Feb 09, 2018
Posting Date:
Jan 10, 2018
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Xper2go

Information Technology · 51-100 employees - Karachi

Xper2go is a nationwide IT solutions provider that focuses on the unique IT infrastructure for the hospitality, real estate and other small to medium enterprises. We assists businesses in sustaining competitive environment by providing the highest level of technical expertise, extensive and unbiased ...Read More