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Job Description

JOB DESCRIPTION:

  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Read from scripts.
  • Handle changes in policies or renewal

Job Details

Total Positions:
15 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Telemarketing
Job Location:
Marrir Hassan, Rawalpindi, Pakistan
Gender:
No Preference
Age:
19 - 28 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Oct 11, 2019
Posting Date:
Sep 11, 2019
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Xperient

Telecommunication / ISP · 1-10 employees - Rawalpindi

Xperient is a MNC (multi national company) head office is located in Australia. We deal in different kind of projects e.g. Travelling, E-education, customer care services.

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