• Managing all the Academic related activities of the students.
  • Schedule management of the students and keeping the service delivery incidents.
  • Conducting parent teacher meetings and ensuring that we meet and exceed the customer expectation.
  • Handling a team of around 15 teachers.
  • Time to time visits of Zoom Classrooms.
  • Addresses and resolves customer inquiries and complaints.
  • Oversees employee training sessions.
  • Motivate staff to meet individual/team goals and ensure the customer satisfaction.
  • Reports losses, employee behavioral issues, serious customer complaints, and other significant issues to Higher level management.
  • Adheres to and enforces company policies and guidelines.
  • Promotes specials, sales, and new products or services when relevant.


  • Bachelors and above.
  • Teacher experience would be preferred.

Job Details

Total Positions:
5 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jun 21, 2023
Posting Date:
May 20, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

Your Cloud Solutions

Call Center · 101-200 employees - Islamabad, Rawalpindi

Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world

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