We are looking for a Quality Assurance Officer who should have relevant call center QA experience.

He must be able to:

  • Develop and execute standard operating procedures
  • Coordinate with departments for process-related material
  • Compilation of departments Scorecards
  • Ensure proper communication of the processes to all relevant stakeholders
  • Keep the record of the process and follow up on review dates
  • Owns responsibility of compliance of the processes across the board
  • Expert in writing work instructions

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
May 01, 2021
Posting Date:
Mar 30, 2021

Your Cloud Solutions

Call Center · 101-200 employees - Islamabad, Rawalpindi

Your Cloud Solutions is one of leading company in Pakistan with a mission to provide online education services to its clients all over world

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