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Job Description

We are a ladies fashion brand. All our customers are females.

  • Order Taking through WhatsApp + Facebook Chat with our female customers
  • Chat with multiple female customers on Facebook and WhatsApp with customers to give them complete product information
  • Share different product pictures with the customer as per their demand. Answer all their questions. Make conversation with them.
  • Handle multiple customers' all types of customer queries and complaints on WhatsApp, Facebook and Instagram
  • Note down itemised customer orders
  • Handle all customer queries and tell them their orders’ status
  • Forward customer orders to the dispatch team
  • Prompt handling of all customer queries
  • Give them information about payment and delivery.
  • Be courteous and detail oriented in giving all product options to customers

Requirements:

  • Good written and verbal communication
  • Strong in using mobile phone and desktop computer
  • Good typing speed on mobile phone and computer
  • Strong decision-making and problem solving skills

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Mar 01, 2021
Posting Date:
Jan 28, 2021
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Zaheen Kamran Designer Jewelry

Gems & Jewelery · 1-10 employees - Lahore

We are a designer jewelry brand.