• Measuring resource performance and ensuring optimum productivity level of each team member
  • Creating effective coordination with team members to keep them engaged & intact with team deliverables
  • Interacting closely with team members to ensure maximum target completion and effective resource utilization 
  • Liaison with Sales Team for disputed sales and claims
  • Maintaining qualitative & quantitative targets by adhering define protocols
  • On call escalations handling for better customer experience
  • Ensuring the daily, weekly monthly lead qualification targets accomplishment as assigned by manager.

Job Details

Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
24 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
4 Years - 5 Years (At least 5 years of experience of managing a team in Contact Center)
Apply Before:
Mar 18, 2023
Posting Date:
Feb 15, 2023

Work Environment

Supervisor’s gender:
Either
Percentage of female coworkers:
50-59%

Zameen Media (Pvt) Limited

Information Technology · 601-1000 employees - Lahore

Zameen has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.

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