Posted Dec 30, 2021 9 views
We are an equal opportunity employer, However, for this position, we encourage Female candidates to apply.
- Answer or make calls to clients to learn about and address their needs,
- Guide efficiently and accurately to the clients for their queries, explaining possible options, and ensuring that clients feel supported and valued,
- Engage in active listening with clients, confirming or clarifying information related to inquiries,
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately,
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
- Ability to covert inquiry in appointment with sales team or recommendations for products that may better suit client needs
- Take part in training and other learning opportunities to expand knowledge of the company and position
- Adhere to all company policies and procedures
Skills
Job Details
Zarnab International (Pvt) Ltd.
Zarnab International (Pvt) Limited is one of the leading Foreign Education & Immigration Consultancy Firm in Pakistan with its head office in Lahore and branch offices in Islamabad and Karachi. Zarnab International (Pvt) Ltd. aim to expand our operations in a real short period of time through constant struggle and quality services. Our focus is to maintain our client relationships by thoroughly understanding your specific requirements whether you are an individual or a business. We believe that by working in accordance with our core values we provide an excellent service.
What is your Competitive Advantage?
Similar Job Titles
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Muzammil Baig
Digital Marketing Manager
IT Services Group
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
