Posted Jun 19, 2019 1 views
Role Summary:
Customer Support, Fault Reporting, Fault Management, Fault Escalation, Fault Resolution, OAMP via e-mail/support desk/phone/skype/ whatsapp, System maintenance and Management, Interconnection, Provisioning, Routing, CDR reconciliation, CDR downloading, Linux Command Line.
The candidate should have a clear understanding of OSI layers, IP protocols, Networking, IP addresses, Routing protocols (IGRP, EIGRP,OSPF and BGP), packet switched and circuit switched networks, VOIP protocols (should have a clear vision to SIP and H323 protocols)and networks.and have idea of LINUX command line alog with knowledge and working of wireshark.
Note: Candidates with complete degree would be preferred.
Job Nature is Rotating
Job Details
Zeta Technologies
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects. Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.
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