Role Summary: Customer Support, Fault Reporting, Fault Management, Fault Escalation, Fault Resolution, OAMP via e-mail/support desk/phone/skype/ whatsapp, System maintenance and Management, Interconnection, Provisioning, Routing, CDR reconciliation, CDR downloading, Linux Command Line. The candidate should have a clear understanding of OSI layers, IP protocols, Networking, IP addresses, Routing protocols (IGRP, EIGRP,OSPF and BGP), packet switched and circuit switched networks, VOIP protocols (should have a clear vision to SIP and H323 protocols)and networks.and have idea of LINUX command line alog with knowledge and working of wireshark. Note: Candidates with complete degree would be preferred.
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business c ...Read More