• Entering customer and account data from source documents within time limits
  • Compiling, verifying accuracy and sorting information to prepare source data for computer entry
  • Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output   
  • Research and obtain further information for incomplete documents
  • Apply data program techniques and procedures
  • Generate reports, store completed work in designated locations and perform backup operations
  • Keep information confidential and comply with data integrity and security policies
  • Respond to queries for information and access relevant files
  • Ensure proper use of office equipment and address any malfunctions
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Review customer or client accounts, providing updates and information about billing
  • Collaborate with other call center professionals to improve customer service

Job Details

Functional Area:
Total Positions:
20 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gulgasht Extension North, Multan, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Mar 21, 2022
Posting Date:
Mar 11, 2022

Z Net Technology

E-Commerce / E- Business · 11-50 employees - Multan

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