Zoom Hostess / Virtual Receptionist

Cloud Rexpo Pvt Ltd is looking for a detail-oriented and tech-savvy professional to join the team as a Zoom Host & HR Receptionist. This unique dual-role involves managing the physical front desk operations while overseeing the technical aspects of virtual Zoom meetings, including interviews, onboarding sessions, and client calls. The ideal candidate will be highly organized, possess excellent communication skills, and maintain composure under pressure to ensure smooth and professional interactions both in-person and online.

Key Responsibilities

Virtual Zoom Hosting & Management:
- Host and manage all corporate Zoom sessions punctually, including interviews, onboarding, and team briefings.
- Configure backend Zoom settings such as waiting rooms, security features, recording options, and participant permissions.
- Facilitate interview sessions by admitting candidates, introducing HR panel members, and managing smooth transitions throughout the meeting.
- Troubleshoot live audio, video, or connectivity issues promptly to minimize disruptions.
- Maintain accurate logs of sessions and securely organize video recordings for future reference.

Physical Front Desk & HR Support:
- Welcome candidates, clients, and vendors professionally while maintaining a clean and organized reception area.
- Verify interview schedules, distribute application forms, and manage waiting area timelines to ensure efficient candidate flow.
- Screen, route, and log incoming telephone calls with professionalism and accuracy.
- Update visitor logs regularly and assist in preparing interview packs and onboarding kits as needed.

Required Qualifications & Skills

Experience:
- 1 to 2 years in a front-desk, reception, or customer-facing role. Experience in HR or recruitment coordination is highly advantageous.

Education:
- Minimum Intermediate level (FA/FSc); a Bachelor’s degree is preferred.

Technical Skills:
- Proven experience managing Zoom host controls, including breakout rooms and backend configurations.
- Basic troubleshooting abilities related to audio, video, and network issues.
- Proficiency in Microsoft Office applications such as Word, Excel, and Outlook.

Communication:
- Fluent verbal communication skills in Urdu and English.
- Professional English writing skills.

Soft Skills:
- Strong multitasking capabilities and the ability to remain calm under pressure.
- High level of discretion and confidentiality when handling sensitive HR information.

Preferred Qualifications and Benefits

Candidates will benefit from a market-competitive salary and comprehensive benefits package. The work environment is modern and technology-driven, supporting continuous learning and career development through comprehensive training programs.

Working Hours: 08:00 PM to 05:00 AM
Location: Chandni Chowk, Murree Road, Rawalpindi

This role offers an excellent opportunity for individuals who thrive in dynamic environments and enjoy balancing technical responsibilities with interpersonal interactions.