Customer Support Executive

ZRK Group Verified

Islamabad , Pakistan

Posted Nov 27, 2019 187 views Report Job

PKR. 25,000 - 30,000/Month

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Job Description

  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Adhering to all company policies and procedures.
  • Additional tasks given by Management/manager etc.
  • Good Conversant in Urdu and Pashtu

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Sales and Marketing
Job Location:
Gender:
Male
Age:
23 - 28 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Good conversant in Urdu and Pashtu, Hands on experience with call center software, call center experience, Excellent vocal and written skills)
Apply Before:
Dec 08, 2019
Posting Date:
Nov 27, 2019
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ZRK Group

Manufacturing · 1001-1500 employees - Islamabad

ZRK Group is the largest Wood Based Panel Industry in Pakistan producing MDF and Particleboard. Having the ultra modern state of the art plants from Europe and China, we are setting the highest standards of quality. We have distributors network throughout Pakistan, Afghanistan and Central Asia and ...Read More

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