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Posted Jun 08, 2019 3 views
PKR. 20,000 - 25,000/Month
- Manage and respond to client queries and inform customers on issue resolution.
- Inform senior analysts on escalations and engage appropriate personnel to determine and arrive at resolutions.
- Engage in special projects to better service and product quality and enhance client satisfaction.
- Define and evaluate requirements of end users to develop technical solutions.
- Communicate with senior management periodically on client implementation status updates.
- Inform issue status to client base and manage their expectations.
- Update client regularly on current issues for procuring additional information.
- Coordinate with other departments to resolve client issues.
- Develop product working knowledge.
- Responsible for establishing successful relationships with internal departments.
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Location:
Bank Road,
Rawalpindi,
Pakistan
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
Less than 1 Year
Apply Before:
Jul 09, 2019
Posting Date:
Jun 08, 2019
360souq.com
Services · 1-10 employees - Rawalpindi
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