This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jun 20, 2022 134 views
Female Chat Support Representative Required We are looking for female customer-oriented consultant.
Responsibilities:
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements:
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritizes, and manage time effectively
- Graduation degree Office based Job
Job Details
Job Channel:
Industry:
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jul 21, 2022
Posting Date:
Jun 20, 2022
7P's Innovative Solutions
Advertising / PR · 11-50 employees - Karachi
7P's Innovative Solutions
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