Posted Jul 11, 2026 60 views
As a Cold Caller at 9Grid Labs, you are responsible for initiating outbound calls to prospective clients in a professional and persuasive manner to generate qualified leads and set appointments. Your role focuses on utilizing structured sales scripts while adapting your outreach based on real-time responses from business prospects. You play a critical part in supporting the B2B sales pipeline by efficiently identifying potential customers, qualifying their needs, handling objections, and effectively communicating value propositions.
In this position, you apply your strong telephone communication skills and knowledge of cold calling techniques to meet and exceed daily call volume and lead generation targets. You maintain discipline in time and task management to handle multiple calls each day, ensuring follow-up consistency and accurate record-keeping. While you do not manage a team, you work closely with sales and marketing colleagues and embrace feedback and coaching to continually improve your conversion rates and contribute to the overall success of 9Grid Labs.
Responsibilities
- Make high-volume outbound calls to potential clients within the B2B sector to generate qualified leads.
- Engage prospects using structured sales scripts while personalizing dialogue to address individual client responses and needs.
- Qualify leads thoroughly to determine the prospects potential and readiness for further sales discussions.
- Handle objections professionally and persuasively to overcome resistance and advance conversations.
- Set appointments for sales representatives by scheduling meetings with prospects exhibiting buying interest.
- Maintain detailed and accurate records of all calls, client interactions, and outcomes within CRM or tracking systems.
- Meet and exceed daily and weekly key performance indicators related to call volume, lead generation, and appointment setting.
- Follow up diligently on leads and prospects to nurture interest and ensure timely response.
- Collaborate with the sales and marketing teams to optimize call scripts and outreach strategies based on feedback and results.
- Demonstrate resilience and a coachable attitude by accepting feedback and participating in continuous skill improvement initiatives.
- Utilize basic computer skills and required hardware such as MS Office tools, Google Workspace, reliable internet connection, and professional headsets to support call quality and productivity.
Skills
9Grid Labs
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