We are looking for a Customer Support Specialist to assist our customers.

  • Your responsibilities will include resolving customer queries, recommending solutions and guiding product users through features and functionalities.
  • To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. Besides, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
  •  Respond to customer queries in a timely and accurate way, via email or chat.
  • Identify customer needs and help customers with product information.
  •  Analyze and report product malfunctions. 
  •  Update our internal databases with information about technical issues and useful discussions with customers.
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Share feature requests and effective workarounds with team members.
  •  Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Gather customer feedback and share with our Product, Sales and Marketing teams.
  • Carry out email marketing initiatives.

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
محکمہ:
Marketing & Coordination for CSR
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 3 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۰۹, ۲۰۲۰
تاریخِ اِشاعت:
جنوری ۰۹, ۲۰۲۰

CyberVision

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - اسلام آباد

CyberVision Technology has transformed the way we work, play, and communicate. Today, we access information and people from around the world in an instant. Groundbreaking technologies have opened the door to innovations in every field of human endeavor, delivering new opportunity, convenience, and value to our lives. CyberVision is a broad spectrum organization involved in creating world-class software & hardware solutions, communication and management consultancy and has a flagship magazine namely CyberVision as its own publication. Our team of software engineers with expertise in software development, E-commerce Systems Design & Development, Active Server Technology & Web Site Engineering.

آپ کو کس حوالے سے برتری حاصل ہے؟

اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
اپنی سی وی کو موءثر بنانے کیلئے ہماری ماہرانہ مشاورتی ٹیم سے رابطہ کریں
روزی پریمیئم کو آزمائیں

ملتی جلتی نوکریاں

Customer Support Specialist

Ali International, کراچی, پاکستان
اپریل ۰۱, ۲۰۲۴ شائع ہوئی

Customer Support Officer

iQualify UK, کراچی, پاکستان
مارچ ۲۷, ۲۰۲۴ شائع ہوئی

Customer Support Representative

Cyber System (Pvt) Ltd, لاہور, پاکستان
اپریل ۲۵, ۲۰۲۴ شائع ہوئی

Customer Support Officer

I Gate Technologies, اسلام آباد, پاکستان
اپریل ۱٦, ۲۰۲۴ شائع ہوئی
تمام دیکھیں
I found a job on Rozee!