یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Key Accounts Manager

Dermalogica Pakistan

اکتوبر ۲۸, ۲۰۱۷ شائع ہوئی

PKR. 40,000 - 60,000/Month

POSITION SUMMARY:

Key Account Manager will take a front line role to introduce Gaditek’s services to international clients. Responsible for consistently delivering differentiated and personalized customer experiences by executing various customer management techniques and a maniacal focus on client satisfaction. Managing both inbound proactive and reactive messages that are initiated to address the needs of customers who are browsing business-specific products and services on our company’s website.

JOB RESPONSIBILITIES, DUTIES AND TASKS

To respond to customer inquiries via chat, email and phone providing information and closing orders.
To research and resolve questions and assist the department with all customers related initiatives.
To improve the quality of the customer interaction on a daily basis.
To assist department to meet/exceed all department metrics.
To help in achieving company wide objective, while ensuring complete customer satisfaction.
To follow up product qualified leads generated through chat or email inquiries.
To maximize conversion rate of leads generated through chat and email inquiries by following lead follow up procedures and strategies.
To develop and update list of Frequently Asked Questions for visitors and sales and support agents.
To update website content as per customer feedback.
To maintain a list of customer feedback for over all service improvement and ensuring customer satisfaction.
To nurture existing customer relationships by following existing customer relationship strategies and frequent customer feedback surveys.
To coordinate with technical team to help resolve customer issues.
To manages time and company resources appropriately.
To performs other duties as assigned by supervisor.

Atleast 1-2 year experience in IT environment. Experience in hosting, Cloud and web development will be preferred.

نوکری کی تفصیلات

نوکری کا ذریعہ:

خواتین کیلئے نوکریاں

صنعت:

صحت و تندرستی

شعبہِ افعال:

انسانی وسائل

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

کراچی, پاکستان

جنس:

عورت

کم از کم تعلیم:

ماسٹرز

کیریئر کی سطح:

تجربہ کار پیشہ ور

کم از کم تجربہ:

2 سال

اس سے پہلے درخواست دیجیۓ:

نومبر ۲۸, ۲۰۱۷

تاریخِ اِشاعت:

اکتوبر ۲۸, ۲۰۱۷

Dermalogica Pakistan

صحت و تندرستی · 11-50 ملازمین - کراچی

پیروی کریں

Dermalogica is USA based skin care company having offices in Dubai,UK,USA and Pakistan we have skin related products which are well renowned through over the world. Dermalogica is the power behind the world's most successful skin therapists and some people with the most gorgeous skin! Join us and discover the magic of Dermalogica. Dermalogica is consistently voted the world's #1 professional skin care brand.