یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔
دسمبر ۲٦, ۲۰۲۲ شائع ہوئی 6650 نے دیکھا
Job Description:
- Respond to customer queries in a timely and accurate way, via social media, email or chat.
- Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
- Assist in training junior Customer Support Representatives.
Requirements:
- Experience as a Customer Support Specialist or similar CS role.
- 2 – 3 Years of experience.
- Familiarity with the Blockchain industry is a plus.
- Understanding of how CRM systems work especially Zoho CRM.
- Email management via SendGrid or equivalent system.
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Proficiency in English is a must.
Job Shift: 11 PM- 7 AM UK time
4 AM - 12 PM Pakistan Time
Job Days: Monday to Saturday
Age: Less than 30 Years
نوکری کی تفصیلات
صنعت:
شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
Work from Home
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 3 سال
اس سے پہلے درخواست دیجیۓ:
جنوری ۲۷, ۲۰۲۳
تاریخِ اِشاعت:
دسمبر ۲٦, ۲۰۲۲
Great Winchester Investments Ltd
بینکنگ / مالیاتی خدمات · 1-10 ملازمین -
Elite Crown Diamond
آپ کو کس حوالے سے برتری حاصل ہے؟
اپنے بارے میں ہماری پیشہ ورانہ رائے اور تقابلی جائزہ حاصل کیجیۓ
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