Senior MEAL Officer

KEY ACCOUNTABILITIES

The following are the main responsibilities that the role holder will be accountable for:

Monitoring:

• Conduct periodic monitoring visits across programme area and come up with key findings and recommendations.
• Prepare comprehensive monitoring reports.
• Debrief Sindh Programme and Area management on key findings, action points, course corrections and recommendations.
• Follow-up with respective field teams in relation to course corrections and action points.
• Coordinate with the Field Team in to ensure work plans are regularly submitted.
• Ensure that field teams are periodically submitting monitoring reports.
• Extract key findings and action points from reports and share it with District management.
• Ensure Teams are properly following up on their action points and course correction measures.
• Updating/revamping monitoring templates in the light of field experiences and interaction with MEAL/programme colleagues.
• Extend support to MEAL Coordinator and field teams in developing supplementary checklist to effectively monitor activities as and when required.
• Ensure “Performance Monitoring Tools (PMTs)” are developed and updated of each project in coordination with area offices.
• Share updated PMTs with MEAL coordinator to update the activity and beneficiary status on PRISM.
• Share monitoring data and reports with MEAL coordinator for uploading on PRISM.
• Support MEAL coordinator in updating and managing PRISM.
• Extend support to humanitarian team during emergencies to conduct monitoring.
• Proper filing system developed and updated for monitoring related information.

Evaluation:

• Develop evaluation work plan for all project in which evaluation is budgeted and share it with concerned area offices.
• Support MEAL Coordinator and area office in drafting the TORs for evaluations and Real Time Evaluations (RTEs) for humanitarian projects.
• Support MEAL Coordinator in evaluating/assessing technical proposals submitted by consultants.
• Support MEAL Coordinator in the development of tools for evaluations.
• Coordinate with consultants to adhere to contractual requirements and deadlines.
• Coordinate and draft initial comments/feedbacks on evaluation reports.
• Ensure evaluation reports are properly filed and archived on PRISM.
• Extract key programme recommendations from evaluation reports for upcoming concept notes and proposals.

Accountability:

• Support Internal Auditor of IRP in reviewing ‘Complaints Response Mechanism (CRM)’ as and when required.
• Support Internal Auditor in in conducting refreshers and orientations of CRM across the SINDH programme.
• Coordinate with Project Leads and field team that beneficiaries are regularly oriented on CRM and contacts are properly shared with communities to lodge their complaints.
• Ensure that field offices are regularly reporting on complaints and complaints’ log is updated.
• Support MEAL Team in conducting sessions on Core Humanitarian Standards.
• Ensure key requirements of CHS are incorporated in monitoring templates.

Learning:

• Develop work plan for reviews of all projects and programmes.
• Support MEAL Team in developing TORs and templates for reviews.
• Support MEAL Team in conducting reviews.
• Draft review reports and ensure final reports of reviews are uploaded on PRISM.
• Extract key learning and action points from review reports and share widely with respective field offices and colleagues in area office.
• Extract key learning from monitoring reports of specialists, MEAL staff and reviews and maintain a learning log.
• Similarly coordinate with field teams of respective areas that learning log is regularly updated and shared with MEAL Coordinator.

Miscellaneous:

• Support MEAL Team in developing TORs for baselines, need assessments (both rapid and detailed) and other research studies.
• Support in developing tools for different research studies.
• Support in drafting the reports in case studies conducted by MEAL unit.
• Coordinating and consolidating feedback/comments on the studies.
• Any other professional responsibility may be assigned by the supervisor from time to time.
• Monitoring plans for all projects are in place, performance monitoring tools are developed, key findings shared, action points followed up and course correction suggested/recommended.
• Evaluations schedule in place, TORs and final drafts uploaded on PRISM.
• Refreshers/orientations on CRM held and complaints log updated at field level
• Reviews schedule in place, learning log updated and widely shared

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and sympathy with the organizational values & principles, vision and mission as well as commitment to its PSEAH (preventing sexual exploitation abuse and harassment) protocols. IR has a zero-tolerance policy towards PSEAH and don’t support any action that promotes or encourages PSEAH.

IR is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IR engages. IR expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Qualifications & Experience

• Master of Sociology, Social Work, International Relations, Political Science, Development Studies, Rural Development, Anthropology or equivalent degree.
• 5-8 years’ experience in designing and implementing quantitative and qualitative researches/M&E with an international NGO and/or research organizations both in development as well as emergency contexts.

Language

Urdu, English and local languages

Skills & Knowledge

• Project Cycle Management
• Participatory research methods particularly PRA
• Understanding of participatory M&E approach
• Understanding of accountability standards
• Possesses excellent facilitation skills
• Advanced level proficiency of MS Office Applications
• Excellent report writing skills
• Knowledge and understanding of undertaking and facilitating action research.
• Effective skills in data analysis and synthesis
• An understanding of and commitment to Islamic Relief’s vision, mission and values 
• Good background in basic statistics, data management and survey design
• Experience in wide range of data collection methodologies for qualitative and quantitative studies.
• Facilitation skills
• Flexible to the varying situations and needs of data collection exercises.
• Willingness to travel and carry out extensive fieldwork through programme areas.

Key Personal Qualities

• Excellent communication skills both oral and written with a wide range of audience both internal and external.
• Strong emotional intelligence and resilience, and able to maintain composure in difficult situations.
• Have a positive demeanor and disposition, and able to overcome setbacks by motivating self and others.
• Have a learning attitude and a continuous improvement philosophy
• Strong analytical and reasoning skills
• Skillful in promotion of knowledge/learning sharing mechanisms

DECLARATION:

By applying for this position with IR Pakistan;

I confirm that the above information in the CV/Application is complete and correct and that any untrue or misleading information will give my employer the right to terminate any employment contract offered.

I agree that information contained within this application and supporting documents (including "sensitive information) may be accessed, stored and used and by the organisation in accordance with the Data Protection Act 1998.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Receipt of satisfactory references

Please note, we are only able to accept applications from candidates who are eligible to live and work in Pakistan. We are unable to progress applications that would require sponsorship.

Our Values and Commitment to Safeguarding:

IR is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IR engages. IR expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organization.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter-Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer.