Customer Services Representative

Programmers Force Verified

لاہور ، پاکستان

مئی ۰۷, ۲۰۱۸ شائع ہوئی 255 نے دیکھا

PKR. 50,000 - 70,000/Month

اس نوکری کیلیۓ درخواست دیجیۓ

بند کریں

نوکری کی تفصیل

Programmers Force is a Fintech development company that develops applications for large financial institutes around the world. We are the first Artificial Intelligence development Company of Pakistan. Currently our products are being used at a global level, particularly EU. We take pride in developing alternative finance applications and our own machine-learning-based fraud prediction system to minimize charge backs merchants facing online. Programmers Force has topped diversified software competitions held at global level and possess substantial talent at workplace.

We are looking for Customer Services Representative to provide technical support to users in an efficient and accurate manner. You will be considered the firm’s front liner and you will solve basic technical problems and provide support all assigned areas.

You will be working along with our IT professionals, web developers and product experts in a collaborative environment.

Requirements:

  • Proficiency in English preferably with British accent.
  • Ability to explain functions and procedures of software products to international clients
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Update customer data and produce activity reports
  • Walk customers through problem solving process
  • Follow up with customers, provide feedback and see problems through to resolution
  • Utilise excellent customer service skills and exceed customers’ expectations
  • Ensure proper recording, documentation and closure
  • Recommended procedure modifications or improvements
  • Coordinating with technical team and potential customers to understand the product in hand and market needs. 

نوکری کی تفصیلات

کل عہدے:
1 اشاعت
نوکری کی شفٹ:
پہلا پہر
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
عمر:
22 - 32 سال
کم از کم تعلیم:
بیچلرز
کیریئر کی سطح:
تجربہ کار پیشہ ور
تجربہ:
2 سال - 5 سال
اس سے پہلے درخواست دیجیۓ:
جون ۰۷, ۲۰۱۸
تاریخِ اِشاعت:
مئی ۰۷, ۲۰۱۸
کم معلومات دیکھئے نوکری کی مکمل تفصیلات پڑھیں

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روزی پریمیئم کو آزمائیں

Programmers Force

انفارمیشن ٹیکنالوجی · 51-100 ملازمین - لاہور

Programmers Force is a FinTech Software Development company that develops applications for large scale financial institutions around the world. With us, you’ll get to work in multiple frameworks and learn to make them intelligent using machine learning. Our vision is to create innovative and intelli ...مزید پڑھیں

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