یہ کمپنی اب اس نوکری کیلیۓ مزید سی ویزنہیں لے رہی۔

Support Engineer

Zeta Technologies

نومبر ۲۹, ۲۰۲۰ شائع ہوئی 5 نے دیکھا

PKR. 25,000 - 30,000/Month

Zeta Technologies is looking for a Support Engineer for our Network Operations Center (Messaging International) at our Islamabad office.

Role Summary:

Carrier onboarding, Traffic Monitoring, Troubleshooting, Testing & Analyzing traffic trends

Duties and Responsibilities:

Monitoring monthly, daily, hourly, per minute incoming and outgoing traffic
Troubleshooting all kinds of irregularities on the system, managing tickets from inside and outside stakeholders
Performing hourly & daily testing’s as required by the business development team
On-boarding new carriers technically, creating required technical connections under specifies the duration
Monitoring system health of hardware
Analyzing traffic trends on a minute, hour, day, and monthly basis and quickly sharing analyses with a business development team
Swift communication of ongoing tasks with internal and external stakeholders on Skype & outlook.
To Provide step by step suggestions for solving different types of technical issues in troubleshooting various trouble tickets from our customers.
To provide technical assistance to the immediate supervisor in whatever task he assigned
Timely coordination with our customers and vendors in order to solve their queries
Analyze Wireshark traces in order to troubleshoot an issue and find out the cause
Downloading and managing EDRs as required by internal or external stakeholders

Key Performance Indicators:

Customer Support
Troubleshooting
Provisioning
Familiar with System
Analytical Skills

Candidate Specification: Candidate should have some understanding of OSI layers, IP protocols, Networking, IP addressing, packet-switched, circuit-switched networks, SMPP & HTTP connections, SS7, SIGTRAN, VPN set up.

NOTE: Zeta Technologies has the right to cross-check all provided academic qualifications & experience certificates at any stage. Fake or false information can lead to disqualification/termination

مہارتیں

HTTP SS7 Protocol IP Addressing OSI Layers Analytical Skills Customer Support

نوکری کی تفصیلات

صنعت:

انفارمیشن ٹیکنالوجی

شعبہِ افعال:

خدمتِ خریدار ومعاونتِ صارف

کل عہدے:

1 اشاعت

نوکری کی شفٹ:

پہلا پہر

نوکری کی قسم:

مستقل

نوکری کا مقام:

اسلام آباد, پاکستان

جنس:

مرد

تعلیم:

بیچلرز (بی سی ایس / بی ایس) صرف

ڈگری کا عنوان:

Electrical/Telecom Engineer, BCS

کیریئر کی سطح:

نوآموز

تجربہ:

غیر تجربہ کار - 1 سال (Electrical/Telecom Engineer, BCS)

اس سے پہلے درخواست دیجیۓ:

دسمبر ۳۰, ۲۰۲۰

تاریخِ اِشاعت:

نومبر ۲۹, ۲۰۲۰

Zeta Technologies

انفارمیشن ٹیکنالوجی · 11-50 ملازمین - اسلام آباد

پیروی کریں

Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects. Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.