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Business Development Officer

Cotto Tiles

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PKR. 25,000 - 35,000/Month

We are a tiles and flooring brand. Our customers are people building there homes, offices, plazas, commerical buildings or renovating it.
The job includes talking through WhatsApp + Facebook Chat with our customers Chat with multiple customers on Facebook and WhatsApp with customers to give them complete product information Share different product pictures with the customer as per their demand. Answer all their questions.
Make conversation with them.Handle multiple customers` all types of customer queries and complaints on WhatsApp, Facebook and Instagram
Note down itemised customer orders Handle all customer queries and tell them the status of their order Forward customer orders to the dispatch team
Prompt handling of all customer queries
Give them information about payment and delivery.Be courteous and detail-oriented in giving all product options to customers
Requirements:Good written and verbal communication
Strong in using mobile phone and desktop computer
Good typing speed on mobile phone and computer
Strong decision-making and problem solving skills