。该工作已被公司管理人员暂停申请，不再接受简历投递

Call Center Agent

MobitSolutions

发布 Mar 15, 2018

· A background in a customer facing role (12 months would be great)

· Answer calls and respond to emails

· Handle customer inquiries both telephonically and by email

· Research required information using available resources

· Manage and resolve customer complaints

· Provide customers with product and service information

· Enter new customer information into system

· Update existing customer information

· Process orders, forms and applications

· Identify and escalate priority issues

· Route calls to appropriate resource

· Follow up customer calls where necessary

· Document all call information according to standard operating procedures

· Complete call logs and Reports

· You’ll ideally have a natural enthusiasm for customer service and confidence when speaking to customers, with good listening skills to boot

· Hands off idea for bidding jobs with upwork, indeed or monster etc.

技能

Tracking System Monitoring Customer service orientation Building Relationships Listening skill Attention to Detail

工作详细内容

全部职位:

1 发布

工作时间:

晚班

工作类型:

全职/长期工

工作地址:

拉合尔, 巴基斯坦

性别:

男性

最低学历:

中级／A级

职位等级:

资深专业人员

经验:

1年 - 2年

在之前申请:

Apr 21, 2018

发布日期:

Mar 15, 2018

Mobit Solutions, we are committed to helping our clients make the best business decisions in all circumstances. We do this by taking the time to listen to our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture and people. Envisioning Based on an initial project description provided by the client, Mobit Solutions provides an approximate estimate of the cost and time required to do the work.