发布 Feb 20, 2024 265 查看
1) Ticketing Accuracy: Percentage of error-free ticket issuances, ensuring minimal mistakes in passenger details, flight information, and fares.
2) Ticketing Efficiency: Average time taken to process and issue tickets
3) Customer Satisfaction: Measurement of customer feedback and ratings
4) Revenue Generation: Total ticket sales revenue or average revenue per ticket
5) Team Performance: metrics such as tickets processed per hour or per day
6) Compliance Adherence: Percentage of compliance by company & industry
7) Service Level Agreement (SLA) Compliance: ticketing turnaround time, accuracy, and customer service
8) Cost Optimization: reducing ticketing-related expenses, Amount Reduced
9) Process Improvement: Number of identified process improvements
Education
1) High School Diploma, Bachelor's Degree, or Similar Years of industry experience
Experience
1) A minimum of 5 years experience in Travel companies adopting technology.
2) Experience in working across layers of organizations
3) Experience in working with cross-functional teams.
4) Experience in work in organization adopted tech and digitalization of process.
Skills
1) Strong time management and organizational abilities
2) Capacity to understand the holistic view of the organization in scope
3) Excellent communication and interpersonal skills
4) Leadership and teamwork.
5) Problem-solving skills.
Novango Travels and Tours
相同职位头衔
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Aqib Irshad
Head of HR, Training & OD
FINCA
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Zohaib Ali
Marketing Manager
Digital Online Devices
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
