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Senior Manager Operations

Pace (Pakistan) LTD

拉合尔，巴基斯坦

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发布 Jul 06, 2021 5 查看

Proven track record of handling mall operations / maintenance, Safety & Security, and Facilities Management preferably in shopping mall industry / Real Estate companies.
Arrange Marketing companies / dealers and coordinate with them to increase the occupancy of the Building / Malls
Solid verifiable work experience in a Mall / corporate buildings, Public Safety or Law Enforcement environment
Having strong communication skills. Ability to successfully interact at all levels of the organization, including with clients / traders, while functioning as a team player.
Providing support to the Head of Operations in design and coordinate the work activities regarding the mall operations.
To coordinate with Recovery Department about the recovery of shops, counters, offices, appartments rent and service charges on monthly basis.
Providing and analyzing information relating to project and evaluating results.
Qualitative and quantitative measurement to determine time, costs, resources, or materials needed to perform a work activity.
Planning and implementing promotional campaigns and co-ordinate marketing campaigns with sales activities.
Experiment with a variety of organic and paid acquisition channels – event management, publicity, social media and performance analysis.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
Ensure the functionality of equipment and physical plant with maintenance department on a monthly basis using the maintenance checklist.
Plan to minimize the monthly cost incurred on the mall operations in consultation with Head of Operations and Finance Department.
To look after all the Customer Services Desk for the purpose of customer’s complaints and their urgent action / solution.
To keep and maintain all rental record of shops, counters, offices and apartments up to date.
Under the Head of operations ensure all requirements of mall are fulfilled as per policy.