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Head of Operations

Resorsify

发布 Sep 24, 2022 1110 查看

Managing budgets.
Recruiting, interviewing, and hiring staff.
Evaluating productivity statistics to optimize workforce and output.
Maintaining a working knowledge of their industry including challenges and opportunities in the sector.
Working closely with other heads of departments to improve efficiency.
Organize customer service activities and look for ways to keep customers satisfied.
Developing new procedures to raise output, profitability, or quality.
Teams can be coached and motivated to increase productivity and engagement.
Report on operational effectiveness and make suggestions for improvement.
Use all company databases and software by the established guidelines and procedures.
Utilize all opportunities to practice making outbound phone calls when there are few incoming calls.
Analyzes each employee's performance and the overall efficiency of the team with top management.
Outlines the monthly and yearly goals for the call center.
Implementation of systems and procedures to achieve business objectives.
Training of resources on products and services.

技能

Configuring Software Operations Control Operations Improvement

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

卡拉奇, 巴基斯坦

性别:

男性

最低学历:

学士

职位等级:

部门主管

经验:

9年 - 13年 (Contact Center (BPO))

在之前申请:

Oct 25, 2022

发布日期:

Sep 24, 2022

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

1-9%

Resorsify is an esteemed name in HR Consultancy and Business Process Outsourcing in and out of Pakistan. We help organizations with a handsome array of human resource solutions and take that daunting burden off them.