。该工作已被公司管理人员暂停申请，不再接受简历投递

CSR

Swotech

拉合尔，巴基斯坦

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发布 Nov 28, 2019 6 查看

PKR. 35,000 - 100,000/Month

ESSENTIAL DUTIES AND RESPONSIBILITIES: *

Work directly via telephone, to describe products and/or services in order to persuade potential customers to purchase new products and/or services
Educate customers on product offerings and services, explain pricing and answers questions from customers building value in the customer relationship.
Follow up with customer via telephone following initial sales contact.
Identify customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
Consistently meet departmental sales goals
Continued product education to better service customer calls
Maintain accurate daily record of sales in sales tracker.
Excellent oral and written communication skills
Excellent telephone etiquette
Ability to handle multi-task assignments
Computer literate
Follow up with customer(s) to assure they received services offered and customer is satisfied
Perform other duties as assigned.

NECESSARY SKILLS:

Strong customer service skills
Good organizational skills and the ability to multi-task and prioritize in a high-volume, fast paced environment
Ability to manage sensitive and critical client information
Excellent verbal and written communication skills
Problem solving and decision making skills
Computer Literate

EDUCATION AND/OR EXPERIENCE:

Minimum of a High School (F,A/FSc/A’Levels)
2 or more years’ experience of Telesales , retail or call center in a high volume fast, paced environment
Sales experience in Charter Spectrum and DTV Campaign is required

WORK SCHEDULE: This position is a standard full-time role and during select times individual will be asked to work a flexible schedule based on department and company needs.