Posted Mar 28, 2024 402 views Report Job
We are looking fresh and energetic people for a Call Centre Executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for team targets as well as our customer satisfaction.
Requirements:
- Graduated high school, but a bachelor\'s degree in commerce or related fields is preferred.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.
Responsibilities:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy-related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
NOTE:
- Fresh Applicants Also Apply.
- All Applicants Must Have Excellent English Verbal Communication Skills.
Job Type: Full-time
Timing: Evening Shift
Weekdays: 5 Days (Saturday & Sunday Off)
Salary: Rs100,000.00 - Rs150,000.00 per month
Job Details
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