Posted May 09, 2020 8 views
Join All Tech BPO Inc. (ATB) - A multinational Information Technology business process outsourcing business. ATB is innovation driven, fueled by alpha mindset customer service specialists. If you are looking for a high paced and a well rewarding career - share us your CV and lets setup an online meeting.
Job Responsibilities:
- Obtains client information by answering telephone calls; interviewing clients; verifying information.
- Determines eligibility by comparing client information to requirements.
- Establishes policies by entering client information; confirming pricing.
- Informs clients by explaining procedures; answering questions; providing information.
- Maintains communication equipment by reporting problems.
- Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
- Updates job knowledge by studying new product descriptions; participating in educational opportunities.
- Accomplishes sales and organization mission by completing related results as needed.
We are flexible with work hours and work from home option is also available.
Call Center Agent Qualifications / Skills:
- Verbal communication
- Phone skills
- Listening
- Data entry skills
- People skills
- Informing
- Customer focus
- Customer service
- Attention to detail
- Professionalism
- Multi-tasking
Education, Experience, and Licensing Requirements:
- University/college degree is an asset.
- Previous customer service experience, especially in particular industry, preferred.
ATB generously reward you on your performance.
Job Details
ALL Tech BPO
ALL Tech BPO is the leading outsourced contact center in the region. Our vision is to be dedicated to helping customers thrive in a challenging and changing world. The Tele center focus is to excel as a service-led company, based on customer-centric objectives. To set new standards of efficiency, effectiveness and customer care in the world of contact centers and BPOs through innovative thinking.
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