Posted Apr 17, 2024 305 views Report Job
We are looking for a dedicated Client Representative to act as the voice and face of our company when dealing with our valued clients. The ideal candidate should be an excellent communicator, understand our clients\' unique needs, and communicate efficiently with the tech team. They will maintain a positive image in front of our clients, ensuring client satisfaction & also sustain a healthy communication cadence.
Key Responsibilities:
- Efficiently document project details, ensuring clarity, accuracy, and coherence.
- Represent the company in client meetings, ensuring all their queries about our IT services and products are documented proficiently.
- The individual needs to communicate with the client therefore, confidence, clarity, and a presentable demeanor are essential.
- Regularly update documentation to reflect system changes, new requirements, or other relevant updates.
- Engage with cross-functional teams to communicate client needs, feedback, and market trends.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
Requirements:
- Clear spoken and written communication skills in English.
- Superior interpersonal skills, capable of forming strong relationships with clients.
- Ability to multitask and handle various clients\' needs simultaneously.
- Previous experience in an IT or tech company would be a significant advantage.
- An assertive, proactive approach to challenges and opportunities.
- A Bachelor’s degree is a plus.
- An experience with international client is a plus.
Skills
Job Details
Rayymen Technologies Private Limited
ABOUT US Headquartered in Germany since 2002, we are a full-service IT/software Company with years of proven significant and allegiant partnership to our clients around the globe. We utilize our top engineering talent to provide expertise in (Java, E-commerce solutions, web, and graphic design, PHP, Web - HTML) driven with commitment and innovative ideas to inspire our clients and help them make their mark online. Rayymen Technologies Private Limited is a provider of software and consulting in the field of information security, data protection and emergency management. With the integrated management approach, Rayymen Technologies Private Limited supports medium-sized and large companies in the preparation and certification of information and cybersecurity
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