Posted Apr 15, 2024 272 views Report Job
We're on the lookout for individuals to fill the roles of Customer Service Representative and Data Entry Executive. If you're passionate about delivering customer service and have a keen eye for data accuracy, we want you on our team!
What's in it for you?
Starting Salary: 30,000-40,000 PKR/month (Negotiable after Probation)
Full-Time Job: Timing 9:00 AM - 6:00 PM
We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service & Data Entry Specialist. In this role, you will be responsible for providing excellent customer service while accurately inputting and managing data in our systems.
Key Responsibilities:
- Respond promptly and courteously to customer inquiries via phone, email, and chat, resolving issues and providing assistance as needed.
- Accurately input customer information, orders, and other data into our database or CRM system.
- Perform regular data entry tasks with a high level of accuracy and efficiency.
- Maintain confidentiality and security of customer data at all times.
- Collaborate with other team members to ensure a seamless customer experience.
- Identify opportunities for process improvements to enhance efficiency and customer satisfaction.
Qualifications and Skills:
- Proven experience in customer service and data entry roles.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and accuracy in data entry.
- Proficiency in using computer software and databases.
- Ability to multitask and prioritize in a fast-paced environment.
- Empathetic and patient demeanor when interacting with customers.
- Fluency in Urdu & English.
Job Details
Amna Manufacturing Co LTD
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