Posted Nov 29, 2018 12 views
We are looking for the right candidate who can manage diverse administrative functions for Call Center and excel in over achieving our sales targets.
Primary functions will include:
- Requires a thorough knowledge of the Call center projects.- Manage a team of call center associates including, interviewing, hiring, training employees and building a team.- Appraising performance and rewarding associates, addressing complaints and resolving problems.- Designing and producing various statistical reports to measure efficiency of associates and designing process improvement to continuously provide excellent service quality.- Consulting with senior management to define and manage projects that encompass and impact many associates or strategic goals.
Skills
Job Details
BizTechBPO
BizTech is a US based inbound/outbound contact center providing integrated customer contact solutions primarily to the sales industry.
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