IT Help Desk Engineer

CDZR Services Limited Verified

Karachi , Pakistan

Posted Apr 26, 2019 588 views

PKR. 30,000 - 60,000/Month

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Job Description

We are looking to hire IT Helpdesk Officer for our Karachi Office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.

Job Responsibilities

  • Serving as the first point of contact for end-user support of computer systems/network on a routine basis via IT Helpdesk.
  • Assists the Network team in designing and configuring the company's local, wired and wireless, and voice systems.
  • Manages the daily activities of local network systems and perform diagnostics.
  • Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.
  • Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems.
  • Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.
  • Manages network management programs and assists the Team Lead in preparing network status reports.
  • You must be able to prioritize remediation of issues in an environment with critical uptime requirements.

Job Qualification & Specifications

The below certifications/trainings are highly desirable in addition to the above requirements:

Nice to Have

  • Bachelor's degree in the Computer Science/IT or equivalent and at least 1 year of experience in the Computer Systems/Network field.
  • CCNA certification in either Routing & Switching or security.
  • Microsoft Certified Professional in Server Infrastructure.
  • Must have knowledge of the following:
    • Networking protocols, and standards
    • Active Directory, DNS, DHCP, WSUS, WDS
    • Windows Operating Systems
    • Network cabling standards and able to make network cables when required
    • VPN and VPN tunnels
  • Good oral and written communication skills.
  • Keen interest in Computer hardware, operating system and networks.
  • Must have excellent troubleshooting skills.
  • Varied shift schedules may include day or evening hours.
  • Knowledge and experience with Linux servers
  • Knowledge and experience with Firewalls.
  • Knowledge and experience with Network Monitoring Tools.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
2 Years - 3 Years
Apply Before:
May 26, 2019
Posting Date:
Apr 26, 2019
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CDZR Services Limited

Services · 11-50 employees - Karachi

CDZR Services Limited